We hope you love what you’ve ordered, but if there’s an issue or you’re not 100% satisfied we allow one free exchange of equal monetary value or resize. Returns/exchanges must be initiated within 30 days of the purchase date. Once your return has been received please allow 1-2 weeks for processing and 3-7 business days to receive your credit. Wack Drip is not responsible for lost or damaged packages. Please email us @firstname.lastname@example.org if you have any questions or concerns!